Privacy Policy

This Privacy Policy explains how SoftecNova ("we", "us") collects, uses, and safeguards information when you use softecnova.com and our services.

1. Information we collect

We collect information you provide directly — such as your name, email, company, phone number, and message when you submit our consultation form — and standard technical data (such as IP address and browser type) needed to operate and secure the site.

2. How we use information

• To respond to enquiries and provide consultations you request.
• To operate, maintain, and improve our website and services.
• To protect against fraud, abuse, and security threats.

3. Legal basis & retention

We process contact data on the basis of your consent and our legitimate interest in responding to you. We retain enquiry data only as long as necessary to address your request and meet legal obligations.

4. Sharing

We do not sell your personal data. We share it only with service providers who help us operate the site, and where required by law.

5. Security

We apply appropriate technical and organizational measures, including encryption in transit (TLS) and access controls, to protect your information.

6. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data. Contact us to exercise these rights.

7. Contact

Questions about this policy, or want to access, correct or delete your data? Send the request through our contact form and we will respond within 30 days.